We gather together all independent online reviews of our service here, along with formal customer service scores and feedback comments, so you can see what our customers say about SUPERPROOF. We hope you find them useful.
We now show online reviews, testimonials, and ratings about SUPERPROOF, along with formal feedback from customers once mouse proofing has been completed. To view our previous testimonials, please click here.
Dee Chikwendu - Google Review
I have lived in my 1 bed period property for almost 14 years and I've never had such rampant mice activity until the last few months; triggered by renovations by my new neighbours etc. I was apprehensive at first re: Superproof's fee (£275 to secure appointment and remaining £275 including VAT was paid after completion of the first service), but I like that they are solution-focused and that they don't just put down a few traps and poison (temporary solutions and which I also tried myself - the mice came back...) and head off like other companies. I was keen to get the mice activity under control, I didn't want my 6 year old son exposed to yucky droppings and urine every day. 🙁 Superproof's examination of my property discovered many large holes, especially in my kitchen and which sadly exposed the workmanship of some (not all) builders/construction professionals. They worked in every room in detail and I was shocked at what they exposed, but which they addressed. I asked alot of questions and I received clear answers. All I can say is that where Superproof exceed other companies is the value of their 1 year guarantee after you receive their first service. I have called them to request revisits to check and eliminate even what appears to be the smallest mouse activity. So in the long term, their service is much more cost-effective if you discover any new activity or if you want something checked. They are honest and admit if something may have been missed or a new hole has been discovered which a desperate mouse has done - which is what happened in my kitchen! (I saw photos of the stratch marks in the mess the mouse had made). They revisited today to check and seal my boiler's pipes, so hopefully no more mice for me. ☺ I recommend the Superproof Team! For a relatively small team of professionals, I have found them to be responsive, friendly and their customer service has been excellent. I'm unsure if I can name you all by name, so instead I want to say thank you very much to the whole team for your excellent, 5 star service. May your business continue to grow from strength to strength. Thanks once again! ☺GO BACK