We gather together all independent online reviews of our service here, along with formal customer service scores and feedback comments, so you can see what our customers say about SUPERPROOF. We hope you find them useful.
We now show online reviews, testimonials, and ratings about SUPERPROOF, along with formal feedback from customers once mouse proofing has been completed. To view our previous testimonials, please click here.
Sabina Singh - Google Review05 Feb 2020
We had our 2 bedroom flat superproof in 2017. The guy was so thorough, he was there for hours. 3 years on and not a mouse in site while every other flat in the block has infestations! It's quite a bit... Read More
Dr M H - Google Review09 Jan 2020
Terrible communication and waste of time. Called as soon as we saw a mouse on 17/12/19 and was told nothing available till 30/12/19. Booked for the 31/12/19 as I am busy with patients, no one turned u... Read More
Dee Chikwendu - Google Review07 Jan 2020
I have lived in my 1 bed period property for almost 14 years and I've never had such rampant mice activity until the last few months; triggered by renovations by my new neighbours etc. I was apprehens... Read More
James Hall - Google Review02 Jan 2020
We had to call back multiple times during 1 year guarantee period as mice returned. Now over 1 year and mice have again returned. Materials used and thoroughness of proofing inadequate. At initial pro... Read More
Louise Gannon - Google Review17 Oct 2019
Very impressed by my dealings with Superproof. Got honest and valuable information after my first phone call and after wincing at the cost, had an excellent superproofer called Simon who was meticulou... Read More
Alika - Google Review16 Oct 2019
I was initially really pleased with the work carried out by superproof but it's been just over a year, meaning guarantee has run out & I've just spotted a mouse. Seen other reviews stating this so it'... Read More
Kevan Partleton - Google Review11 May 2019
Really happy with the service provided from the first point of contact to the proofing man leaving, everyone listened to my worries (I hate mess & mice) and acted accordingly to all my needs, really c... Read More
Robin James - Google Review10 May 2019
I have tired the usual pest control approaches and found they only achieved temporary control at best, then I found superproof. A Much different strategy that made sense to me so decided to give them ... Read More
Lydia Piddock - Google Review30 Apr 2019
Good service, they arrived on time (slightly early even) very conscientious and thorough. Checked in with me regularly so we were both agreed on the plan of action and accommodated my request to not ... Read More
Elizabeth Simpson - Google Review23 Apr 2019
Excellent service from start to finish. Very refreshing to experience a different approach! Thank you
Sola Neunie - Google Review08 Mar 2019
After previous guaranteed proofing with an alternative company had zero effect, I called Superproof. They came within a couple of days and were extremely thorough, using cameras to check behind all th... Read More
Eden Fekade - Google Review27 Feb 2019
I just wanted to send a quick email to say how impressed I am with the quality/standard of Reece’s work which he carried out. His work ethic was second to none and he didn’t stop. He was friendly,... Read More
lelita sun - Google Review21 Jan 2019
Superproof came to my flat 2 years ago. The operative arrived at8.30am and worked non stop till 4pm covering all holes in my 1 bedroom flat. He was amazing and very hard working! My neighbour above m... Read More
Peter Rose - Google Review02 Jan 2019
Having previously had a bad experience with mice and trying everything to resolve it from, traps, poisons, wire wools i was at their end of my tether. Also knowing that my wife and my daughters were t... Read More
M. Wil. - Google Review10 Dec 2018
After a bad experience with another pestcontrol we decided to invest more money in superproof in order to finally get rid of the mice in our kitchen. They had a special offer at this time why the pri... Read More
Eliza Vlachou - Google Review05 Nov 2018
So happy about this service! I had a pest control person and a handyman come over to sort this issue but 1. the poison did nothing and 2. the handyman said there are no holes and the mouse lives in my... Read More
Lucy Rollason - Google Review12 Oct 2018
I couldn’t be happier with superproof so far. They came out quickly, were incredibly thorough, really friendly and I haven’t seen a mouse since. I just wish we’d had them out years ago rather th... Read More
Janeen Nwosu - Formal Customer Review24 Aug 2018
Excellent job. The technician was very professional and worked with care. Very happy
Philip Jones - Formal Customer Review22 Aug 2018
Happy with the service. Hopefully we\'ve found the hole.
Tassos Georgiadis - Formal Customer Review22 Aug 2018
Great job. Highly recommended.
Blossom Richards - Formal Customer Review22 Aug 2018
Both technicians were very thorough in their work. Was very impressed, they came on time. Happy so far. Only time will tell if I see another critter. Hope not.
Sylvia Glindon - Formal Customer Review22 Aug 2018
Thank you very much, I've never been happier with the service. The technician is a credit to your company, very pleased.
Lucy Rollason - Google Review21 Aug 2018
I couldn’t be happier with superproof so far. They came out quickly, were incredibly thorough, really friendly and I haven’t seen a mouse since. I just wish we’d had them out years ago rather th... Read More
Emma Bache - Formal Customer Review20 Aug 2018
The technician was brilliant, arrived early and very thorough. Will recommend as long as the mice stay away.
Tolu Bolade - Formal Customer Review20 Aug 2018
The job was well done with attention to detail by the engineer. Thank you.
Olivia Stevenson - Formal Customer Review19 Aug 2018
The SUPERPROOF employees were very professional and helpful when responding to my questions.
Leila Sadeghee - Formal Customer Review13 Aug 2018
I am so grateful the technician came to work on my flat. He has a kind presence and is very professional. Thank you SUPERPROOF.
Victoria Smith - Formal Customer Review10 Aug 2018
A very good service. Very thorough.
James Richardson - Formal Customer Review09 Aug 2018
The team was professional, thorough and polite. Very happy with the service provided. The problem is resolved.
Michael Adesina - Formal Customer Review09 Aug 2018
Extremely professional and very hard working. I\'d highly recommend using them in the future. Hopefully we\'ll never need to though.
Katie Hunt - Formal Customer Review08 Aug 2018
The technician arrived on time and explained everything clearly. He appeared to do a very thorough job.
Daniel Rich - Formal Customer Review08 Aug 2018
Fantastic work. Very pleased with your service and professional employees. Thank you.
Danielle Clark - Formal Customer Review06 Aug 2018
Seems like a good job. Very professional
Julia Birchall - Formal Customer Review02 Aug 2018
The job seems very thorough. I am pleased with the work.
Pam Kalsi - Formal Customer Review28 Jul 2018
Extremely pleased with the work and professionalism. Cleaned up nicely. Showed us everything he had done. Has put my mind at ease a great deal. We are very satisfied customers. Will be recommending to... Read More
Tom Henry - Formal Customer Review27 Jul 2018
Great job. This man is amazing, very hardworking.
Julie Gilbert - Formal Customer Review26 Jul 2018
A really good job. Very thorough and attention to detail given.
Molly Hagen - Formal Customer Review20 Jul 2018
Very professional and thorough. Look forward to a mouse free home.
Monica Ansary - Formal Customer Review18 Jul 2018
Thank you very much for a great job.
Lisa Marie - Formal Customer Review17 Jul 2018
Very good job. Great work ethic.
David Carter - Formal Customer Review16 Jul 2018
All good so far. The technician was very professional and friendly, and did a thorough sweep of the property for holes.
Natalia Keenan - Formal Customer Review14 Jul 2018
The technician was very professional, patient and had good attention to details. He listened to the customer and was very friendly. I\'m very happy with his job. Thanks a lot.
Alina Mcgillivary - Formal Customer Review11 Jul 2018
Great work and efficient job.
Mary Khalili - Formal Customer Review06 Jul 2018
Very hard working. Thank you for all of your help.
Kolpona Begum - Formal Customer Review06 Jul 2018
Very professional, punctual, courteous, discreet and super friendly.
Betherley Kayum - Formal Customer Review04 Jul 2018
Loved the technician. Polite, efficient, hardworking and friendly. Thank you for such a speedy and thorough service.
Rickie Chana - Formal Customer Review04 Jul 2018
Solid job. Comprehensive work done. Thank you.
Marie Antoinette - Google Review03 Jul 2018
Excellent service and job from Superproof. It's expensive at around £600 BUT I haven't had a single mouse or rat or rustle or problem since they superproofed the flat 4 months ago and I hope that co... Read More
Andrew Mercer - Google Review01 Jul 2018
Very pleased with how thorough our technician Darius was. He was also very polite and efficient and despite having to block up a number of holes in the kitchen he left it so tidy afterwards you wouldn... Read More
Deniz Kuban - Google Review29 Jun 2018
After dealing with several pest control companies and self efforts to solve the mice problem I had for about a year, I have found Superproof on the internet. The solution they were offering was differ... Read More
Kaydian Henry - Formal Customer Review29 Jun 2018
Great service. Happy so far.
Penny Clarke - Formal Customer Review29 Jun 2018
The technician did a very thorough job and I was pleased with his work. Nice man.
Joe M - Google Review27 Jun 2018
Very professional, thorough and moved everything to seal all possible entry points. Superproof does a lot more than any other company will ever do to boost chances of keeping rodents out permanently, ... Read More
Mitul Patel - Formal Customer Review26 Jun 2018
Very helpful and professional.
Lucy Rollason - Google Review21 Jun 2018
I couldn’t be happier with superproof so far. They came out quickly, were incredibly thorough, really friendly and I haven’t seen a mouse since. I just wish we’d had them out years ago rather th... Read More
Gabriella D - Google Review16 Jun 2018
I was most impressed with the service: polite, professional and thorough. Although, seemingly expensive at first, the proofing took a whole day and has secured my peace of mind, so well worth every pe... Read More
Dalal Almobarak - Formal Customer Review12 Jun 2018
I was impressed by the skill,and methods of the proofing.
Tom Jonkers - Formal Customer Review11 Jun 2018
All great work.
Rosanna White - Formal Customer Review16 May 2018
The technician was very polite, worked quickly and a good representative of the company, very pleased.
Simon Wakeling - Formal Customer Review16 May 2018
The technician worked extremely hard.
Kechi Opara - Formal Customer Review14 May 2018
Great attention to work
Puneet Dawar - Formal Customer Review10 May 2018
The technician was very polite and very efficient.
Alpay Aydin - Formal Customer Review10 May 2018
Overall I was satisfied with the job. The technician seemed to know what he was doing and left me feeling confident.
Lucy Rollason - Formal Customer Review08 May 2018
Really happy with the work. Thank you.
Pauline Sinclair - Formal Customer Review01 May 2018
The technician was brilliant and amazing. He did a fantastic job. Thank you.
Olivia Finch - Formal Customer Review30 Apr 2018
Professional and polite very helpful.
Nicholas Wright - Formal Customer Review26 Apr 2018
Good job by the technicians. Thanks.
Murray Creagh - Formal Customer Reviews26 Apr 2018
Great work by the SUPERPROOF technicians that worked on the flat. Thanks.
Gabriella Disciullo - Formal Customer Review13 Apr 2018
The technician worked really hard all day, and did a very professional job with good humour. I am looking forward to being mouse free!
Lino Choo - Formal Customer Review12 Apr 2018
The technician was excellent. he did a fantastic job for my flat. Thank you
Joanna Brzeg - Formal Customer Review10 Apr 2018
Very polite and professional. Working around the customers needs, kept the work area very clean. Very happy customer. Thank you
Martin Viohl - Formal Customer Review06 Apr 2018
Different from other tradespeople. Our technician always arrived on time. Very impressed as well by his efficiency and courteous approach.
Alice Williams - Formal Customer Review06 Apr 2018
Great service. Thank you.
Richard Jarmain Groves - Formal Customer Review05 Apr 2018
Excellent, professional, efficient and friendly. Awesome.
Dan Mindes - Formal Customer Review04 Apr 2018
Fantastic service. Very efficient and professional. I am very pleased with the result. Thank you.
Niles Bhogaita - Formal Customer Review27 Mar 2018
The job was very well done and in a very clean and efficient manner.
Aimee O'Malley - Google Review26 Mar 2018
Had a great experience - they came out to proof the house and were incredibly thorough & professional. It's only been one month so far, but so far no signs of any more mice. Would highly recommend the... Read More
Katie Cauldwell - Formal Customer Review23 Mar 2018
Very thorough, and professional. Hopefully, the proofing and preventing will mean the end of the mice.
Polly - Formal Customer Review23 Mar 2018
A very good job, and the technician worked very hard.
Paul Manuwa - Formal Customer Review22 Mar 2018
A very good job carried out by the technician. I was very impressed with the places he has worked on. Many thanks.
Martha Kearney - Formal Customer Review13 Mar 2018
The technician was very prompt today, and thorough in his work.
Karen Lipworth - Formal Customer Review13 Mar 2018
Seems like a good job done. Hopefully mice will find another home.
M. D Tellow - Google Review08 Mar 2018
Supposedly "proofed" our whole property some time ago for an extortionate fee. Mice returned shortly after their 12 month guarantee (how convenient for them!). Called them and they want to charge anot... Read More
Farhana Khayum - Formal Customer Review08 Mar 2018
The job was done well. All holes and gaps were filled to satisfaction.
Clare Tovey - Formal Customer Review02 Mar 2018
Thank you. Very pleased to be mouse free.
Lilian Bucke - Formal Customer Review26 Feb 2018
Very pleasant, efficient, and very tidy. Thank you.
Eugenie Santiago - Formal Customer Review26 Feb 2018
Anbreen Ali - Formal Customer Review26 Feb 2018
Very pleased with the work carried out.
Francesco Maffei - Formal Customer Review20 Feb 2018
A very thorough and courteous service.
Anthony Prosper - Formal Customer Review19 Feb 2018
The technician has done a good job and has been through. Very pleased
Louise Richardson - Formal Customer Review13 Feb 2018
The technician was very helpful, polite and has done a good job.
Marina Plessas - Formal Customer Review12 Feb 2018
Very clean, efficient and professional.
Kevin Sweeney - Formal Customer Review09 Feb 2018
Very happy with service. Professional and diligent.
Bibi Badejo - Formal Customer Review08 Feb 2018
The technician was very professional, efficient and simply excellent. I am very happy with the neat work he has done.
Angela Wieland - Formal Customer Review06 Feb 2018
Polite, respectful and punctual. Excellent work.
Aimee O'Malley - Formal Customer Review05 Feb 2018
Very prompt, great work, really thorough - couldn't be happier.
Ambrose Viall - Formal Customer Review01 Feb 2018
Very polite and hard working. Thank you.
Aarati Ramaraju - Formal Customer Review29 Jan 2018
Work completed to satisfaction. A good job.
Abbie H - Formal Customer Review24 Jan 2018
Good work. The technician got on with the job discreetly as possible and efficiently.
Steve Broughton - Google Review20 Jan 2018
The only service on the market to solve mice problems and offer a guarantee once work is complete.
Jacqueline P - Formal Customer Review15 Jan 2018
Thank you for your work and effort today. Very professional. I am very happy with the work that has been done.
Heena - Facebook12 Jan 2018
Heena - Facebook12 Jan 2018
Jan Flick - Formal Customer Review11 Jan 2018
The technician worked very hard. Hopeful that the problem is now resolved. Thank you.
Patricia N - Formal Customer Review10 Jan 2018
Excellent work, thank you so very much.
Ashleigh S - Formal Customer Review10 Jan 2018
The technician did a very thorough job. Managed to get into very difficult areas with ease. He also cleaned up well after completing his work.
Shabeer R - Formal Customer Review09 Jan 2018
The technician was outstanding and has done an extremely thorough job. He was diligent and did a really neat job. He did not even take a break. I am thankful for the good work he has done and I commen... Read More
Luke P - Formal Customer Review04 Jan 2018
The technician was really professional and overall did a very good job.
Mark S - Formal Customer Review03 Jan 2018
Happy with service. Hopefully the mice will disappear!
Richard S - Formal Customer Review02 Jan 2018
Superb job. Great service. Would highly recommend.
Scott Byrne-Fraser - Formal Customer Review28 Dec 2017
Sarah Bowen - Which? Trusted Trader21 Dec 2017
Unfortunately I had a bad experience with this company. The £240 “survey” did not include the investigation that had been promised on the phone. The quote following the so called survey was much... Read More
Jackie S - Formal Customer Review07 Nov 2017
A very nice and personable technician. Fast and clean. Thank you.
Shilufa Yasmin - Formal Customer Review07 Nov 2017
I am very happy. The technician was very professional and polite. The job was done to a very high standard.
Lucy Toop - Formal Customer Review07 Nov 2017
The technician did a fantastic job, making sure everything was finished.
Mark and Fionnuala - Formal Customer Review07 Nov 2017
A job well done. It was a big effort to plug all the various holes in our old house.
Allison Samuel - Formal Customer Review 07 Nov 2017
A lovely, polite and tidy team.
Charanjit Bhachu - Formal Customer Review 07 Nov 2017
A very professional job. Good workmanship.
Jackie Fraser - Formal Customer Review07 Nov 2017
The guys have worked really hard. They were quick, efficient and very polite. I would recommend this service.
Charlie Shah - Formal Customer Review07 Nov 2017
A very professional service, they thoroughly covered all gaps. Friendly and efficient.
Chloe Templeton - Google25 Oct 2017
Highly recommended. They were extremely punctual, polite and thorough and cleaned up after the work was done. Unfortunately they had to come out again after another hole was discovered but they did so... Read More
Ranjev Kainth - Formal Customer Review17 Oct 2017
Excellent service. Arrived on time. Very polite and professional. Worked non-stop. Looked in every corner and found areas we never knew were there.
Chantelle Edmundson - Google07 Oct 2017
Saved me having to move house. We were riddled with mice, thanks to superproof they evicted the mice and we got to stay put.
Claude Harper - Formal Customer Review20 Sep 2017
The technician was very polite and explained everything. I\'m happy with his work.
Floreth, London. - Formal Customer Review20 Sep 2017
Very satisfied with the standard of work, and good communication.
Wendy Holmes - Formal Customer Review20 Sep 2017
The technician was very helpful and went above and beyond what was required.
Jigh Ejakpovi - Formal Customer Review20 Sep 2017
The technician done a very good job, and was very pleasant. He ensured that I was left happy and reassured. I am pleased with the job done and have no regrets opting for SUPERPROOF. Thank you.
Nevzat Halil - Formal Customer Review20 Sep 2017
A good job. Well done.
Henry Thacker - Formal Customer Review20 Sep 2017
Very impressed with the thoroughness and cleanliness. What a good job the guys have carried out. Thanks!
Matt Bramah - Formal Customer Review18 Sep 2017
A good worker, courteous, and happy to help.
London Waste 10 - Google Review15 Sep 2017
London Waste 10 - Google Business Review15 Sep 2017
Surriya Uddin - Formal Customer Review08 Sep 2017
Good job.
Tati Howell - Formal Customer Review07 Sep 2017
A very comprehensive service.
Lloyd Rhodes-Brandon - Google05 Sep 2017
Terrible
Karl Murphy - Formal Customer Review25 Aug 2017
Massive thanks. Brilliant work.
Brenda King - Formal Customer Review25 Aug 2017
Excellent job. Very happy and pleased. The place has been cleaned as if there were no workmen here.
Sarah Bracken - Formal Customer Review25 Aug 2017
A very professional and quick service by a nice, hardworking technician. Thank you.
Clint Lynch - Formal Customer Review25 Aug 2017
I am very pleased with the service.
Tom Pybus - Formal Customer Review18 Aug 2017
A very efficient and friendly service.
Dirk De Klerk - Formal Customer Review18 Aug 2017
A good service.
Allan Bennett - Formal Customer Review11 Aug 2017
A great service. An excellent and efficient job. Thank you.
Mrs Shake - Formal Customer Review11 Aug 2017
A very efficient technician. In no minutes he figured out where the problem was coming from. The proofing materials are good and the job is well done. He explained the procedure well.
Jadwiga Higgins - Formal Customer Review11 Aug 2017
It was an excellent job. Hard and dedicated work. Greatly appreciated. Thank you very much indeed.
Shantellie Lace - Facebook24 Apr 2017
To say I was sceptical was an understatement due to hardly any reviews for Superproof. How wrongn was I! They have just completely mouse proofed my one bedroom flat. Which took 9 hours!! They go round... Read More
Shantellie Lace - Facebook24 Apr 2017
To say I was sceptical was an understatement due to hardly any reviews for Superproof. How wrong was I! They have just completely mouse proofed my one bedroom flat. Which took 9 hours!! They go round ... Read More
Which? Trusted Traders Consumer - Which? Trusted Trader02 Dec 2016
I had a complete mouse proofing treatment for the whole of my house. I felt that the workman was very thorough and methodical in his work. He came first thing in the morning around 8am and left appro... Read More
Rashida Ladha - Google01 Dec 2016
An excellent service. Unfortunately I needed superproof to come out more than once but they did and each time they were professional, helpful and accurate at finding and covering the holes. I would hi... Read More
Which? Trusted Traders Consumer - Which? Trusted Trader10 Aug 2016
We were in desperate need of Pest Control for our property and Gulliver was able to assist efficiently and quickly, we couldn't be more grateful!
Jose Santos - Facebook19 Jul 2016
Which? Trusted Traders Consumer - Which? Trusted Trader11 Apr 2016
I found this company to be extremely helpful & understanding . They were thorough & left no mess