Jim Arora had tried everything to get rid of the mouse infestation which meant mice had been living in the walls and ceilings of his home for more than three years.
Nothing gave him a permanent solution, until he turned to SUPERPROOFTM – and, though the mouse infestation was well entrenched, effective mouse proofing cracked the problem.
Jim said: “I had tried all kinds of poisons, and paid for a pest control company to put down special poisons, but nothing worked permanently. I work in retail, so I knew in the back of my mind, that mouse proofing was the key to the solution.
“But until I found SUPERPROOFTM I didn’t know of a mouse proofing service that I could trust.
“I feel a little silly because I have spent more money on poisons and other conventional pest control methods that didn’t work than I did having my home Superproofed. But I’m certainly glad I commissioned them to do the work, because the mice are now gone, and we’re left in peace!”
Jim and his family live in an end-terrace house in Hayes, Middlesex. They began to hear mice in the walls, and the ceilings, then see tell-tale signs of their activity around the house, with droppings over floors and work surfaces and bad smells.
HR manager Jim said: “I bought traps and sticky pads from the shop and put them down everywhere. We caught some mice, which wasn’t very pleasant. For a start, what’s the right way to dispose of a dead mouse? I didn’t know.
“Even so, the mouse infestation problem didn’t go away. The mice seemed to know where the traps were and just moved somewhere else in the house. I was trying to second-guess where they would turn up next, and put more traps down. It became like a game, that I kept losing!”
As the years, literally, rolled by, Jim felt a pattern was emerging. During the summer, the mouse problem eased, and they stopped seeing and hearing mice. But in the winter, whatever they did, the mice came back.
Jim commissioned a pest control company to assess the problem. It put down even stronger poisons, over the course of a number of visits, but these did not work either.
Eventually, Jim acted on the hunch he’d had all along – and seriously considered how he might stop the mice through mouse proofing. He did his research and found SUPERPROOFTM.
Jim said: “I had already spent over £700 on mouse control solutions that didn’t work, which was more than what SUPERPROOFTM were charging, so I thought, why not? I was very keen to find something that would work, and SUPERPROOFTM made sense.
“The SUPERPROOFTM technician came to the house, had a good look round, and asked lots of questions about what had been happening, then he set to work mouse proofing the house.
“What he did was nothing like what I expected. I thought the mouse proofing would be completed quite quickly. But the technician started at 8 o’clock in the morning and didn’t finish until after 6 o’clock in the evening. And he didn’t stop all day.
“The principle is that you block all the holes that a mouse can use to get in and out of, but watching what SUPERPROOFTM did, there was no way I could have found all the places to mouse proof that they did.
“They were very diligent and thorough, and were obviously using materials that you don’t find down your everyday DIY store, so I was impressed with what was done, and how it was done.”
The big question was, would the mouse proofing work? Was the mouse infestation cleared?
Jim explains: “After we’d had our house Superproofed, the mice went. There was no sign of mice. Then after a number of weeks, we heard the sound of a mouse in one of the walls again.
“We had a guarantee that our house would be mice-free for 6 months, so I called SUPERPROOFTM, and they came back very quickly, reviewed the situation, and did some more proofing. That solved the problem, and we’re mouse-free.
“To be honest, I didn’t mind that it wasn’t done on the first visit. There’s no promise that SUPERPROOFTM will work first time every time, I understand that all properties are different, and we had a particularly difficult mouse problem.
“But we had the guarantee as a safeguard, and SUPERPROOFTM did exactly what they said they would do. They came back and honoured that guarantee to the letter, so I’m impressed with them, and their service.
“Having seen what they do, I would never waste a lot of time and money going through the process of using poisons and traps. They don’t work in the long-term. Mice have found ways around them for hundreds of years.
“The only sensible way to get rid of mice permanently is to use mouse proofing, and SUPERPROOFTM looks to me to be the best mouse proofing service out there. I only wish I had called them in right at the start. The mouse infestation would have been cleared years earlier!”