We gather together all independent online reviews of our service here, along with formal customer service scores and feedback comments, so you can see what our customers say about SUPERPROOF. We hope you find them useful.
We now show online reviews, testimonials, and ratings about SUPERPROOF, along with formal feedback from customers once mouse proofing has been completed. To view our previous testimonials, please click here.
Theo Hessing - Google Review
I had an urgent job I needed done and decided to go with Superproof based on other reviews. The company gave me a formal (and competitive) quote based on photos and confirmed the quote. However, when they finally attended - two weeks later despite my urgency - they arrived at the property only to announce that their quote was too low and that they'd need to charge much more for the work. I was in a great rush to get the job done, but they said they would need to schedule an appointment on a different day just for someone to come back and tell me how much more they would need to charge me, and that the work itself couldn't be scheduled for a further week after that. There was absolutely no acknowledgement of any inconvenience caused or responsibility on their part for misquoting me and making me wait so long. The only thing they offered as a concession was to attend 'for free' to tell me how much they were going to raise their initial quote by - a visit that they purportedly usually charge hundreds of pounds for. I'm not sure how the company justifies such a charge or who would ever pay it, but it was certainly no help to me: I simply lost three weeks without even an apology from Superproof. Steer clearGO BACK